We are here to support individuals across every community by identifying causes of incarceration, educating families, and encouraging healing. Through Heart and Hope, we seek to break cycles and foster futures filled with possibility.
We are Keith and Pamela Banks—Virginia natives, parents, grandparents, and passionate mental health professionals. With over 20 years of counseling experience and credentials in mental health and substance abuse therapy, our hearts are committed to helping families heal and grow.
Heart and Hope was born out of a deep desire to see whole families and supported re-entry for incarcerated individuals. We serve not only the individual but their family, believing healing in the home is the key to lasting change. We bring professional clinical expertise wrapped in compassion, working with those navigating addiction, incarceration, and trauma.
Unlike many programs that emphasize productivity first, our focus is relational. We believe true reintegration begins with restoring relationships—particularly family. Employment, stability, and community impact naturally follow when the foundation of family is strong.
