Personal Information You Disclose To Us
In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

‍Personal Information Provided by You.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Phone numbers
- Names
- Email addresses
- Job titles
- Contact preferences

‍Sensitive Information. We do not process sensitive information.All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

‍Information Automatically Collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.Like many businesses, we also collect information through cookies and similar technologies. The information we collect includes:

- Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services. This log data may include your IP address, device information, browser type and settings, and information about your activity in the Services (e.g., date/time stamps, pages and files viewed, searches, and other actions you take).

- Device Data. Information about your computer, phone, tablet, or other device you use to access the Services. This may include IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet service provider, mobile carrier, operating system, and system configuration information.


- Location Data. Information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. If you choose to opt out of allowing us to collect this information, you may not be able to use certain aspects of the Services.

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We may also process your information for other purposes with your consent. We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

- To deliver and facilitate delivery of services to the user.
- To respond to user inquiries/offer support to users.
- To enable user-to-user communications.
- To send you marketing and promotional communications.
- To deliver targeted advertising to you.
- To protect our Services.
- To identify usage trends.
- To determine the effectiveness of our marketing campaigns.
- To save or protect an individual’s vital interest.

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason under applicable law.

If You Are Located In The EU Or UK

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. We may rely on the following legal bases:

- Consent. You have given us permission (consent) to use your personal information for a specific purpose.
- Performance of a Contract. It is necessary to fulfill our contractual obligations to you, including providing our Services.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests, and those interests do not outweigh your rights and freedoms.
- Legal Obligations. We may process your information where it is necessary for compliance with our legal obligations.
- Vital Interests. We may process your information where it is necessary to protect your vital interests or the vital interests of a third party.

If You Are Located In Canada

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent. Examples may include fraud detection and prevention, or if it is contained in a witness statement and the collection is necessary to assess an insurance claim, etc.

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.
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Vendors, Consultants, and Other Third-Party Service Providers

‍We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. These third parties are bound by contracts that protect your personal information.

The categories of third parties we may share personal information with include (but are not limited to):
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- Ad Networks
- Communication & Collaboration Tools
- Data Analytics Services
- Website Hosting Service Providers
- Retargeting Platforms
- Sales & Marketing Tools
- Testing Tools
- Performance Monitoring Tools

Other Specific Sharing Circumstances

- Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies may be set out in a separate Cookie Notice.

‍Google Analytics

‍We may share your information with Google Analytics to track and analyze the use of our Services. The Google Analytics Advertising Features we may use include:
- Google Analytics Demographics and Interests Reporting
- Remarketing with Google Analytics
- Google Display Network Impression Reporting

To opt out of Google Analytics across all websites, visit https://tools.google.com/dlpage/gaoptout. For more details on Google’s privacy practices, visit the Google Privacy & Terms page.

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
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We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If this is not possible (for example, because your personal information is stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

In Short: We aim to protect your personal information through a system of organizational and technical security measures.
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We have implemented appropriate and reasonable technical and organizational security measures to protect the security of any personal information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed 100% secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security. Transmission of personal information to and from our Services is at your own risk.

In Short: We do not knowingly collect data from or market to children under 18 years of age.
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We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using our Services, you represent that you are at least 18. If we learn that personal information from users under 18 has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@heartandhope.org.

In Short: In some regions, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
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In certain regions (like the EEA, UK, Switzerland, or Canada), you have specific rights under applicable data protection laws. These may include the right to request access and obtain a copy of your personal information, to request rectification or erasure, to restrict the processing of your personal information, or to object to the processing of your personal information under certain circumstances. You can make such a request by contacting us using the details in How Can You Contact Us About This Notice?.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.

‍Cookies and Similar Technologies: Most web browsers are set to accept cookies by default. You can usually choose to remove or reject cookies in your browser settings, though this may affect certain features of our Services.

If you have questions or comments about your privacy rights, you may email us at info@heartandhope.org.

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference. No uniform technology standard for recognizing DNT signals has been finalized. Therefore, we do not currently respond to DNT browser signals. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

In Short: If you are a resident of certain U.S. states, you may have rights regarding your personal information.

‍Depending on your state of residence in the U.S., you may have certain rights regarding your personal information, such as the right to:

- Request access to and receive details about the personal information we maintain about you and how we have processed it.
- Correct inaccuracies in your personal information.
- Obtain a copy of or delete your personal information.
- Withdraw your consent to our processing of your personal information.

These rights may be limited in some circumstances by applicable law. Learn more or contact us to exercise your rights.

‍Categories Of Personal Information We Collect

A. Identifiers (e.g., name, email address, IP address)
‍F. Internet or other network activity (e.g., browsing history, search history)
‍G. Geolocation dataI. Professional or employment-related information

‍We do not “sell” personal information as defined under applicable law. For additional details regarding our collection of information, please refer to What Information Do We Collect?.

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” or “Last Updated” date. If we make material changes to this privacy notice, we may notify you by posting a prominent notice or by directly sending you a notification. We encourage you to review this privacy notice frequently to stay informed about how we protect your information.

If you have questions or comments about this notice, you may email us at:
info@heartandhope.org

‍Or contact us by postal mail at:
Heart and Hope
1116 Covington Rd.
Colonial Heights, VA 23834
United States

You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. To request a review, update, or deletion of your personal information, please email us at info@heartandhope.org. We will respond to your request in accordance with applicable data protection laws.